Sales Support Administrator

We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative/sales support to the sales team and maintaining customer relationships. This role involves managing sales documentation, processing orders and maintaining customer records. Duties * Process sales orders, quotations, and invoices accurately and in a timely manner. * Maintain and update customer portal. * Handle customer inquiries, complaints and follow ups. * Raise and respond to enquiries * Speak with other departments to ensure customer journey runs smoothly without delays. * Monitor and respond to enquiries in the mailboxes. * Checking orders, looking at data and sales reporting * Understanding products and customers * Process warranty claims. * Raise any issues or delays with relevant dept Skills * Proven experience in sales administration, sales support or sales/administrative roles. * Proficiency in MS Office (Excel, Word, Office) * Experience with CRM software * Strong Organisational and multitasking skills * Excellent written and verbal communication skills * Attention to detail and high level of accuracy * Ability to work independently and as part of a team If you would be interested please apply now