Revenues and Benefits Officer (General)

A fantastic opportunity has become available for an experienced Revenues and Benefits Officer to join a busy local authority team on a fully remote working basis. This role offers flexibility, a supportive team environment, and the opportunity for contract extension beyond the initial term. The successful Revenues and Benefits Officer will have strong experience within Housing Benefits processing and a full understanding of Civica systems. Benefits of the Revenues and Benefits Officer role: Fully remote working Competitive rate of £30 per hour Initial 3-month contract with potential extension Supportive local authority environment Immediate start availableResponsibilities of the Revenues and Benefits Officer: Processing Housing Benefit and Council Tax Reduction claims Managing Full Case Reviews accurately and efficiently Handling HBMS and ATLAS notifications Processing Universal Credit notifications Working with VEPS and maintaining accurate records Ensuring work is completed in line with legislation and procedures Delivering excellent customer service and case managementExperience required for the Revenues and Benefits Officer: Previous experience working within a Benefits processing environment Strong working knowledge of Civica Experience dealing with HBMS, ATLAS, VEPS, Full Case Reviews, and Universal Credit notifications Ability to manage a high-volume caseload effectively Strong attention to detail and communication skillsIf this Revenues and Benefits Officer role is of interest, please apply directly or contact Olivia at (url removed)