IT Manager

IT Manager - Outside IR35

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Location: London (hybrid)

VIQU IT has a customer who are seeking an experienced IT Manager to support day-to-day IT operations during a critical period of business change, including a multi-company merger.

This is a hands-on position suited to someone already operating at IT Manager level, who can step in and take ownership from day one.

IT Manager role Key Responsibilities:

Act as the main liaison between internal stakeholders and external IT service providers (MSPs)
Manage business-as-usual (BAU) IT operations across global offices
Own and drive ongoing IT projects, ensuring delivery and stakeholder alignment
Handle escalations, approvals, and issue resolution across IT services
Coordinate with end users, managing expectations and resolving issues efficiently
Execute IT policies and ensure operational compliance
IT Manager skills/experience required:

Proven experience in an IT Manager role
Strong background working with Managed Service Providers (MSPs)
Hands-on Technical awareness/capability within a Microsoft environment
Experience owning and delivering IT projects
Solid understanding of ITIL frameworks, ticketing systems, and escalation processes
Excellent stakeholder management and communication skills
Ability to operate in a fast-paced, evolving environment
The successful IT Manager must be able to work 2 days a week onsite in London.

Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website.

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