Account Manager

Account Manager Location: Remote / Hybrid (on-site travel when required) Salary: £26,000 – £30,000 per annum + performance-related bonus About the Opportunity CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology-driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client-facing or commercial positions. Key Responsibilities * Manage and develop a portfolio of existing customer accounts * Build and maintain strong long-term client relationships * Lead renewal conversations and support customer retention * Identify opportunities for account growth through upselling and cross-selling * Work closely with internal teams to ensure smooth service delivery * Conduct regular customer reviews and account check-ins * Maintain accurate account records and forecasting information * Respond proactively to customer feedback and resolve issues effectively Essential Skills & Experience * Previous experience in an account management, customer-facing, or commercial role * Strong communication and relationship-building skills * Commercial mindset with an interest in business growth * Highly organised with strong attention to detail * Ability to manage multiple priorities effectively * Professional and confident approach when working with customers Desirable Experience * Experience within a services, consultancy, or project-led environment * Exposure to renewals, retention, or customer growth activities * Experience working alongside delivery or project teams What’s on Offer * Performance-related bonus scheme * Career progression and development opportunities * Exposure to account management, customer success, and commercial strategy * Supportive and collaborative working culture Apply Now If you’re looking to develop your career within a fast-paced and growing environment, we’d love to hear from you. Please submit your CV to apply