Transport Manager – Compliance & Audit

Transport Manager – Compliance & Audit Salary: £45,000k to £50,000k + vehicle Type: Full time permanent Location: Humberside, Doncaster with travel to Manchester & Teesside sites Sector: Intermodal & UK Road – FMCG This is an excellent opportunity to join a growing specialist logistics organisation in a Transport Manager appointment. You will have responsibly for several large client contracts ensuring all KPI’s are achieved + be the main point of contact for your customers, providing support to UK road, Sea & Rail freight throughout the UK / European region. Key Areas: - * CPC qualification * Driver Compliance & Audit * Leadership, People & fleet Management * Customer Service / Client Management * Maximising commercial opportunities The key responsibilities: - * Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets. * Day to day driver compliance & Audit, hours, infringements, accidents, near misses * Driver Management - effective performance management, coach & support * Manage MPG performance and driving efficiency records, implement improvement actions where required. * Responsibility for your fleet WTD & Tachograph Infringements. * Manage health & safety investigations * Monitor and review fleet ensuring vehicle maintenance is planned effectively * Customer – develop and maintain productive relationships with regional customer sites and representatives. Ensure relevant KPI’s are prepared and targets for performance reviews are met. * Act as main point of contact on a national level to develop and exceed customer expectations. * Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers. * Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication. * Manage internal and external customer service against a standard set of KPIs & budgets * Adherence to all maintenance related activity working closely with the operations team to achieve full compliance Person Specification: - · Previous experience of working within a supply chain logistics environment · Previous experience of FMCG multi customer operation · Good analytical and numerical skills · Good knowledge of Microsoft / Excel applications