General Manager

Company DescriptionHouse of Louie, part of Ennismore Restaurants Limited, is a four-storey townhouse in the heart of the West End, bringing together elevated dining, nightlife, and style under one roof.

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A destination where energy meets elegance, House of Louie is built around exceptional experiences, creative concepts, and unforgettable moments.Home to Wani Tzuki, our contemporary Japanese dining concept, alongside our chic French restaurant and the lively Alligator Bar
- known for bold cocktails, vibrant atmosphere, and live DJs - House of Louie brings together diverse experiences with a shared passion for outstanding hospitality.Our team is made up of talented hospitality professionals who bring personality, expertise, and enthusiasm to everything they do.

We celebrate individuality, creativity, and a genuine passion for delivering exceptional guest experiences, while creating opportunities for our people to grow and thrive within Ennismore.Job DescriptionJob DescriptionHouse of Louie is looking for an experienced and inspiring General Manager to lead the overall operations of our venue and join our passionate team.As General Manager, you will take full ownership of the day-to-day running of the business, ensuring exceptional standards across all areas of the operation, including food and beverage, service, team development, financial performance, and guest experience.

You will be a natural leader who can motivate and develop your management team, drive operational excellence, and bring energy and personality to the entire venue.You will have a strong background in premium hospitality, a genuine passion for food and beverage, and the ability to create an exceptional environment for both guests and your team.

You’ll be confident overseeing all aspects of the business, driving commercial performance, developing talent, and ensuring the highest standards are consistently delivered across every department.QualificationsRequired Experience & Skills:Proven experience as a General Manager or senior operational leader within a premium bar, luxury hotel, high-quality restaurant or lifestyle operationStrong all-round food and beverage knowledge, with the ability to oversee multiple departments and ensure consistency across the operationExcellent leadership skills, with a proven ability to manage, motivate and develop diverse teams and departmental managersDemonstrated experience in P&L management, budgeting, forecasting, cost control and overall financial accountabilityStrong commercial awareness, with the ability to identify opportunities to drive revenue, profitability and operational efficiencyComprehensive knowledge of health, safety, employment legislation and licensing compliance requirementsStrong organisational skills with meticulous attention to detail and the ability to manage multiple priorities simultaneouslyExcellent communication and interpersonal abilities, with a collaborative and inclusive leadership approachA proactive problem-solving mindset, with the ability to make confident and decisive decisions under pressureExperience implementing and maintaining operational procedures, service standards and training programmesResilience and flexibility to adapt to changing circumstances and operational demandsDesirable Qualifications:Formal training or certification in hospitality or business managementExperience overseeing multi-departmental or multi-outlet hospitality xwzovoh operationsExperience in staff development, succession planning and management trainingStrong understanding of current food and beverage trends and the premium hospitality marketExperience in business planning, budget forecasting and revenue optimisationFamiliarity with venue licensing and regulatory requirements specific to the United KingdomAdditional InformationWhy Join Us?Employee discount on food and beverageAwards and incentivesCareer growth opportunities within Ennismore Restaurants LimitedTraining and Development opportunitiesMeals on dutyPension contributionA friendly, supportive, and inclusive working environmentIf you are a passionate hospitality professional, an inspiring leader, and ready to take ownership of an exciting hospitality operation, apply to join our team as General Manager.Benefits:Company pensionDiscounted or free foodEmployee discountExperience:General management: 3 years (required)Hospitality management: 4 years (required)Premium / Fine Dining hospitality: 2 years (required)Work Location: In personSummaryType: Full-timeFunction: Customer ServiceExperience level: Mid-Senior LevelIndustry: Hospitality