Client Director

Business Unit: Marketing Agency

Type: Full-time, Permanent

Reporting to: Managing Partner, Marketing Agency

Location: London, Holborn (Hybrid – 2–3 days per week client / office based)

Salary: £55-60K FTE

Please make an application promptly if you are a good match for this role due to high levels of interest.

About JPC

JPC is a strategic consultancy operating at the intersection of enterprise B2B marketing, sales enablement and revenue transformation.

As part of our next phase of growth, JPC is evolving into two distinct but integrated business units:

• Agency – delivering marketing, campaigns and activation
• Growth Consultancy – delivering revenue transformation and sales impact

This role sits at the centre of building and scaling the Agency Business Unit.

Core Purpose of the Role

We’re looking for a commercially minded Client Director to lead and grow a portfolio of key agency accounts.

This is a client leadership and growth role, responsible for building strong relationships, driving account expansion and ensuring high-quality delivery through the team.

It is also a critical role in enabling the Managing Partner to step up into full Business Unit leadership by reducing dependency on them for day-to-day account management and delivery.

A bit of context (important)

JPC is currently in a build phase as we establish and scale our Agency pillar. In the short term, the team structure is lean (Managing Partner, Client Director, shared Account Management and Project Management support). As a result, this role will operate in a hands-on, hybrid capacity, balancing:

• Client leadership
• Growth and commercial ownership
• Delivery oversight and support

As the business grows, this role is expected to evolve into a more focused commercial and client leadership position, with delivery increasingly owned by the wider team.

We’re therefore looking for someone who is comfortable being hands-on where needed but motivated by building towards a more scalable model.

What You’ll Be Doing

Leading and growing accounts

• Own a portfolio of key agency accounts with clear revenue and growth expectations
• Build strong, trusted relationships with client stakeholders
• Develop and deliver account growth plans
• Identify and convert opportunities for upsell, cross-sell and expansion
• Work closely with the Growth Consultancy team to unlock cross-BU opportunities

Driving commercial performance

• Take ownership of account-level revenue, forecasting and profitability
• Lead scoping, pricing and commercial conversations
• Ensure work is delivered in line with agreed margins and commercial objectives
• Contribute to building a predictable pipeline across your accounts

Shaping client work and opportunities

• Translate client challenges into clear, actionable briefs
• Bring proactive, insight-led ideas to clients
• Support the development of strategic responses and proposals
• Help position JPC as a strategic partner rather than a delivery supplier

Overseeing delivery (with the team)

• Work closely with Account Managers and Project Managers to ensure:
• projects are delivered on time, on budget and to a high standard
• risks are managed and client confidence is maintained
• In the early stages, take a more hands-on role in supporting delivery where needed

Over time, the expectation is that you will:

• Step back from day-to-day delivery involvement
• Enable the team to take full ownership of execution
• Focus more of your time on client leadership, growth and commercial performance

Supporting new business

• Contribute to pitches and proposals where relevant
• Identify opportunities beyond your existing accounts
• Support the overall growth of the Agency Business Unit

How you’ll work with the Managing Partner

The Managing Partner (Agency) is responsible for:

• Overall Business Unit growth strategy
• Senior client relationships at the highest level
• Long-term direction and performance of the Agency

In this role, you will:

• Own day-to-day client leadership across your accounts
• Drive account growth and commercial performance
• Enable the Managing Partner to focus on scaling the business

About you

You’ll bring:

• 5–8+ years’ experience in a B2B agency environment
• Strong experience managing and growing client relationships
• Commercial awareness and confidence in owning revenue
• Experience working with senior stakeholders
• The ability to balance delivery oversight with growth thinking

You’ll be:

• Proactive and opportunity-led
• Commercially minded
• Comfortable operating in a growing, evolving business
• Hands-on when needed, but able to step back and lead
• Collaborative and solutions-focused

You ideally have:

• Experience in tech, or enterprise level accounts
• Background in experiential, events, propositions and integrated campaign delivery
• Experience working with global brands and a track record of account growth

Benefits

• Flexible working (hybrid model)
• Private Healthcare
• Pension scheme
• 23 days holiday (ability to earn up to 30 days) + birthday off
• Holiday purchase scheme
• 2 volunteer days per year
• Learning & Development (conferences and training)
• £250 home office budget
• B-Corp certified, pet-friendly office with free breakfast and refreshments
• JPC Culture Club
• Regular social events including team drinks, events and Christmas Party and Summer Fun Days!
• Annual JPC Culture Awards

Our Guiding Principles

We’re a people-first business – we lead with empathy and human connection, both internally and with our clients. We’re also ruthlessly accountable, owning outcomes and holding ourselves to a high standard in everything we do. As curious challengers, we ask bold questions, push thinking forward and never stop learning. xwzovoh And we’re fiercely determined – ambitious, tenacious, and driven to break through and deliver real impact.

These aren’t just words on a wall – they shape how we work, who we hire, and how we show up every day. So if this sounds like you, we’d love to hear from you.