Director of Property Services

Operations Director – Property Services (Repairs, Maintenance & Retrofit) South East Full-Time | Permanent About the Role We are recruiting an experienced Operations Director to lead the delivery of repairs, maintenance, planned works, and retrofit services across a portfolio of social housing contracts in the South East. This is a senior leadership role responsible for ensuring high-quality, compliant, and commercially successful service delivery. You will oversee multiple contracts, lead operational teams, and build strong relationships with housing association and local authority clients. Key Responsibilities * Lead the operational delivery of responsive repairs, voids, planned maintenance, and retrofit programmes * Drive performance across multiple contracts, ensuring KPIs, SLAs, and client expectations are consistently met * Oversee compliance across all works (gas, electrical, fire safety, water hygiene, building safety) * Build and maintain strong client relationships with housing associations and local authorities * Lead and develop high-performing operational teams across multiple regions * Ensure commercial performance, cost control, and contract profitability * Identify and deliver continuous improvement and service transformation initiatives * Support business growth, mobilisation of new contracts, and strategic planning * Work closely with senior leadership on financial forecasting, risk management, and operational strategy About You * Proven senior leadership experience within a social housing contractor or property services environment * Strong background in repairs, maintenance, planned works, or retrofit delivery * Excellent understanding of compliance and statutory requirements in social housing * Track record of delivering operational performance across multiple contracts or regions * Strong commercial awareness with experience managing budgets and driving profitability * Confident managing client relationships at senior level * A hands-on leader who can balance strategy with operational delivery What’s on Offer * Competitive salary and package * 25 days holiday plus bank holidays * Private medical insurance & life assurance * Enhanced family leave and wellbeing support * Career progression within a growing and ambitious business * Access to discounts and salary sacrifice schemes Why Apply? This is an opportunity to join a fast-growing, forward-thinking property services contractor with a strong reputation in the social housing sector. You’ll have real influence over operational performance, the autonomy to lead, and the chance to make a tangible impact across key contracts in the region