Shop Associate

Are you passionate about pets and delivering brilliant customer service? Join us as a Store Colleague and be right at the heart of our pet care centres, creating exceptional experiences that keep our customers coming back. This is a fantastic opportunity for someone looking to build a long-term career with us. Please note, this is a permanent role with contractual hours, not a term-time or seasonal position. were looking for individuals who can commit beyond short-term availability. As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. A keen interest in ongoing learning and professional development. Target Focus: Recognises the importance of setting and achieving targets in a retail setting to enhance business performance. Teamworking: Understands the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals. Flexibility, Flexible to work shifts that may include evenings, weekend and some bank holidays Attractive rates of pay Paid holidays Additional leave for birthdays, and special occasions 20% colleague discount in Stores Discretional annual bonus scheme Access to other discounts and benefits Opportunity to do charity work in your local community Career progression About Us: At Pets at Home, everything we do is about understanding and caring for pets. Pets are amazing. Pets improve our health. Make us care. And because pets are the best, they deserve the best. At Pets at Home, our trusted retail colleagues are here to give pets and their people exactly what they need. Our Vets for Pets colleagues are their voice when they cant tell us whats wrong. Our pet groomers are here to help them look and feel good. Our charitable foundation takes care of pets and their people in need. Were one pet family with a shared love of the animals who make us who we are. We know that theres nothing like the bond between pet and owner many of us are pet owners too. We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. xkybehq Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities.