About the role
You will be the first point of contact for any prospective clients, but more than that you’re a crucial part of the Sales team. You will be involved in the sales process, from contacting new clients, arranging viewings and finalising agreements. To assist in providing an outstanding service, we require an energetic Sales Executive. You’ll be based in our open plan, central London office, reporting to the Sales Director. We pay employees above the Living Wage requirements, and you’ll get a host of benefits listed below.
You’ll be dealing with clients every day, so professionalism is of the utmost importance. We strive and succeed to be the best in our industry, previously winning various awards such as BCA’s Business Centre of the Year , featuring in the Sunday Times Top 100 Best Small Companies to Work For Top 100 for 7 consecutive years. We are also Investors In People accredited.
If you can juggle tasks with a smile on your face and deliver great customer service then this role is for you. We have training available every year to help you grow in your role for you to progress further when opportunities become available.
Key Responsibilities and Accountabilities:
Proactively sell serviced office space in the BE Office’s portfolio
To have articulate, polite, and professional telephone manners at all times
Meeting or exceeding Sales targets (Team Based & Individual)
Attend viewings of the office space, with potential clients and conducting these in a professional manner
Provide reporting to agreed format and timescales, when and as required
You will be the first point of contact for any prospective clients, arranging viewings and finalising agreements
You will be pursuing warms leads generated through our website enquiries and our excellent relationships with both Commercial and online Brokers
Important that you can build relationships with both Brokers, agents and your new clients
A proven track record of selling to SME and corporate clients within a high-quality service and s ales environment.
Working with department heads and centre teams to coordinate the move in of our client once the deal is complete
Ability to work within a structured and successful sales environment
Ownership of all 1-10 person new office sales. Conversion from enquiry to sale
Outreach to our third-party agent and broker partners. Driving awareness of product through visits and events, availability levels and sales activity
Work with Marketing to support our social media campaigns
Daily management of your various KPI’s set out in place to drive new sales
Role Related Development:
To support our Service Success Chain
Local area and basic product knowledge
Attend training to develop relevant knowledge and skills
Training and development to help you progress not only in the company, but as a person too
The above accountabilities are not exhaustive of your duties and may change over time. As the Business expands, gradual changes may occur and result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted and before the change is introduced and reasonable notice will be given.
Personal Specification:
Qualification and Education
~ GCSE’s or above in Business related area – Desirable
Experience
~ Experience of working in a SME/small or medium team environment – Desirable
Skills and Abilities
Proficient in Word, Excel and Outlook – Essential
Excellent telephone communication skills – Essential
Face-to face customer services skills – Essential
Knowledge of the commercial property market – desirable
Work Requirements
Full time position working business hours Monday to Friday – Essential
Occasional irregular hours if required to meet business needs – Essential
Flexibility to travel to different business centres, when required – Essential
Company Benefits:
~20 days holiday (for your first year of employment) plus bank holidays
~ Paid day off for your birthday
~ Buy and Sell up to 3 days per holiday year
~ Healthcare
~ Dental Care
~ Life Assurance
~ Loyalty Service Rewards
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