Anti-Social Behaviour Team Leader

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Hatched Recruitment Group
ScreenedJust posted
Nuneaton
£21.00 - £27.00/hour
Posted 1 day ago
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About the role

Anti-Social Behaviour Team Leader About the Role We are looking for an experienced and driven ASB Team Leader to lead the delivery of a high-quality Anti-Social Behaviour service within a local authority. This is a key leadership role focused on improving outcomes for tenants and communities, tackling complex cases, and ensuring a proactive, customer-focused approach to ASB management. You will manage a team of ASB Officers while also handling a small caseload, providing expert guidance on complex cases and working closely with partners to reduce anti-social behaviour across communities. Key Responsibilities Lead and manage a team of ASB Officers to deliver an effective, customer-focused service Oversee the investigation and resolution of ASB cases, ensuring compliance with policies and legislation Manage complex and high-risk cases, providing expert advice and support Carry out regular 1:1s, performance management, and team development Work collaboratively with internal teams and external partners including Police, Social Services, and Health agencies Represent the organisation at court proceedings and multi-agency meetings Monitor service performance and drive continuous improvement Ensure safeguarding concerns are identified and managed appropriately Prepare reports and briefings for senior leadership Maintain up-to-date knowledge of housing, ASB, and relevant legal frameworks Skills & Experience Proven experience managing anti-social behaviour cases within a local authority or similar environment Experience leading and managing teams Strong knowledge of ASB, housing, and tenancy legislation Experience working with multi-agency partners to resolve complex issues Excellent communication, negotiation, and conflict resolution skills Ability to manage a varied workload and make sound decisions under pressure Strong IT skills including housing systems and Microsoft Office (Excel and Word) Additional Information Full UK driving licence required and access to a vehicle 6 months contract with potential extension

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