Shop Front Sales & Customer Service Advisor

Shop Front Sales & Customer Service Advisor Full-Time | Permanent | £29,000 per annum + Overtime We are currently looking for a confident and customer-focused individual to become the face of our clients store. This is a fantastic opportunity for someone who enjoys working with people, providing great service, and being part of a busy retail environment. The Role: As our client Shop Front Sales & Customer Service Advisor, you will be the main point of contact for customers visiting the store. You’ll help customers find the right products, provide advice, and ensure a positive experience from start to finish. In addition to in-store responsibilities, you will also: * Handle incoming sales and customer service calls * Respond to customer enquiries across various sales platforms * Support general day-to-day store operations What We’re Looking For: * A friendly, approachable, and professional manner * Strong communication and customer service skills * Ability to multitask and stay organised in a busy environment * Ideally, some experience or interest in DIY, tools, or trade-related products (preferred but not essential) Hours & Pay: * Monday to Friday: 8:00am – 5:00pm (including a 30-minute unpaid break) * Total: 42.5 hours per week * Salary: £29,000 per annum * Saturdays: 9:00am – 4:00pm on a rota basis (approximately every other week), paid in addition to salary What We Offer: * Permanent, stable position * Friendly working environment * Opportunity to develop product knowledge and customer service skills