About the role
PREMIUM MULTI-SITE CONSUMER BRAND (VIRTUE VETS)
London | Hybrid
Chief Technology Officer (£100,000 - £130,000 + package)
One of the most exciting consumer growth stories in London right now.
Virtue Vets is building a premium, design-led, multi-site veterinary and pet wellness brand - with clear ambitions to become the Third Space within its category.
We are now looking for a CTO who understands how technology enables a physical, customer-facing, multi-location business -not just digital products in isolation.
This is a build-from-scratch role, working directly with the Founder.
What this role actually involves:
This is not a pure SaaS or platform CTO role.
You will own and build technology across a real-world, multi-site operating environment, including:
- Customer booking, CRM and lifecycle systems
- Clinic operations, workflows and site-level performance
- Payments, POS and customer experience platforms
- Integrations across physical + digital touchpoints
- Data, reporting and commercial insight across multiple locations
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
You’ll be responsible for ensuring technology directly improves customer experience, operational efficiency and unit economics as the business scales.
What we’re specifically looking for:
We are only interested in profiles with relevant multi-site, consumer-facing experience.
You will likely have:
- Built or led technology in a multi-site retail, hospitality, healthcare or leisure business
- Experience with omnichannel environments (physical + digital customer journeys)
- Delivered systems across booking / CRM / POS / payments / customer platforms
- Worked closely with founders or senior operators in a high-growth environment
- Built teams and systems from early-stage through scale
This role is NOT suited to:
- Pure fintech / banking / payments backgrounds
- Enterprise-only / corporate transformation roles
- CTOs with no exposure to physical, multi-site operations
Why this role stands out:
- Build the entire technology function from day one
- Direct partnership with Founder and leadership team
- Clear link between tech decisions and commercial performance
- High-growth, multi-site rollout over the next 24 months
- Opportunity to shape a category-defining premium brand
The detail:
- £120–150k base
- Meaningful equity participation
- London | Hybrid
Alongside this, we are building out the wider leadership team including CFO and HRD.
Final note:
This is a hands-on, founder-mode role. xwzovoh
We are looking for someone who enjoys solving real operational problems, building from scratch, and scaling a business where technology is central to both the customer experience and commercial success.
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