HR Casework Team Leader

We’re looking for an experienced HR professional to lead and support a busy casework function within a large, complex organisation. This is a hands-on role where you’ll oversee complex employee relations matters, support casework advisors, and ensure high-quality, consistent HR advice across a range of sensitive issues. The Role * Manage complex and sensitive HR casework including disciplinary, grievance, sickness, performance, and whistleblowing matters * Provide leadership, guidance, and oversight to a team of casework advisors * Support and advise at formal hearings and appeals * Ensure consistent application of employment law, policies, and procedures * Review and improve casework processes to drive efficiency and service quality * Work closely with senior stakeholders, trade unions, and external partners * Contribute to service improvement, policy development, and performance management What We’re Looking For * Strong generalist HR background with significant experience in complex case management * Proven experience supporting formal hearings and advising panels * Confident managing or mentoring HR teams in a fast-paced environment * Solid knowledge of UK employment law and its practical application * Ability to handle sensitive situations with professionalism and sound judgement * Strong communication and stakeholder management skills Why Apply * High-impact role within a complex and rewarding environment * Opportunity to influence service delivery and improve processes * Work alongside experienced HR professionals and senior leaders