Cargowise IT Support

We are recruiting an IT Support candidiate with extensive knowledge of Cargowise, the role is based around the Heathrow area. Monday to Friday and paying around £35k Duties Include: Provide 1st line support for all user CargoWise issues that arise • Assist in CargoWise IT projects including company system implementations • Utilise 2nd line escalation when required • Support of problems with various Microsoft applications • Basic level network infrastructure support • Some IT supplier related activities e.g., Procurement Personal Attributes Attention to detail and logical approach • Excellent written and spoken English • Interest in project work • Flexible and resilient • Optimum time management and able to effectively prioritise tasks • Proactive • Strong analytical skills • Problem-solving skills, creativity • Team and service-oriented • Willingness to learn with new IT products • Integrity: The role requires appropriate handling of confidential, sensitive information • Able to effectively analyse data Qualifications Cargo Wise experience essential • Previous experience min 3 years • Successful assistance of projects within previous role • Microsoft Office product knowledge an advantage