Admissions and Triage Coordinator

About Orchestrate Health Services

If you are interested in applying for this job, please make sure you meet the following requirements as listed below.

Orchestrate Health Services is an independently CQC-registered private mental health provider, delivering psychiatrist-led multidisciplinary care for adults with moderate-to-severe needs. Our four programmes Crisis & Admission Avoidance, Post-Discharge Stabilisation, Intensive Outpatient, and Re-integration & Recovery are delivered virtually, in the patient's home, and through NHS Open Spaces, coordinated from our service centre in central Leicester.

We are a small, focused team building something distinctive in UK mental health: structured, programme-based, outcomes-evidenced care that sits between weekly outpatient therapy and inpatient admission. The work is clinically serious, operationally disciplined, and commercially purposeful.

The role

The Admissions and Triage Coordinator is the operational front door of OHS. Every patient referral whether from a GP, consultant psychiatrist, discharging hospital, EAP, or self-pay enquiry comes through this role first. You gather the clinical information, complete a structured risk-screening assessment, flag urgency, and book the clinical triage slot with the Consultant Psychiatrist. You then coordinate everything that happens between referral acceptance and programme commencement.

It is not a clinical decision-making role the clinical decision sits with the Consultant Psychiatrist on every referral. It is a role that requires clinical literacy, careful judgement under pressure, and operational reliability. The people and families contacting OHS are often in distress; the role shapes their first experience of us.

What we're looking for

A mental health background is preferred  Registered Mental Health Nurse or HCA (RMN), Occupational Therapist, mental health support worker, or similar  but not essential. We will equally consider strong admissions, triage, or healthcare coordinator candidates from other settings who can demonstrate clinical aptitude and the temperament for this kind of work. xwzovoh

The people who do this role well share a few characteristics: calm under pressure, genuinely organised, clinically literate enough to read a referral and recognise what matters, and able to speak with warmth and authority to patients, families, and referring clinicians alike.

What we offer

•    £35,000 to £45,000 per annum, depending on experience and clinical background

•    Eligibility for the OHS bonus pot based on individual and service-level performance

•    Car parking paid for

•    25 days annual leave plus bank holidays, pension, and standard healthcare benefits

•    Primarily office-based at our Leicester LE1 centre, with the option of one day per week remote once bedded in

•    Full training on the OHS triage framework, structured screening tools, and EPR/CRM systems

•    Clinical and operational supervision through our structured governance framework

How to apply

Applications CV plus a short covering note explaining your interest in the role