Customer Account Manager

Customer Account Manager Huntingdon £30 - 35k ote £35 - 40k Construo Recruitment is working with a leading telecoms provider to recruit a Partner Success Executive. This role blends account management and customer support, focused on helping channel partners succeed with hosted voice and connectivity solutions. This is a non-targeted, relationship-led role, supporting partners who generate their own sales. Key Responsibilities * Manage and support a portfolio of channel partners * Build strong relationships with key stakeholders * Handle escalations and ensure smooth service delivery * Monitor orders, tickets, and provisioning workflows * Provide performance insights and identify growth opportunities * Support onboarding and ongoing partner success What We’re Looking For * Experience in telecoms, VoIP, or connectivity support * Background in account management or customer service * Strong communication and organisational skills * Comfortable managing multiple priorities and stakeholders * Ability to deliver product demos (desirable) Benefits * Pension & health plan * Loyalty holiday scheme * 3 Years salary for death in service * Pension with employer contributions * Medicash health benefit * On-site parking * Team events & incentives * Clear progression opportunities