Service Scheduler

Service Scheduler
Horsforth, Leeds | Full-time, Monday to Friday | Permanent
£38,000 to £40,000 + Benefits
We are recruiting for a Service Scheduler to join a well-established and growing business based in Horsforth, Leeds.
Working as part of a busy service team, you'll be responsible for planning and coordinating engineers' workloads, ensuring service visits are scheduled efficiently and customers are kept updated throughout the process.
This is a key role within the business and would suit someone who enjoys working in a fast-paced environment, keeping multiple plates spinning and building strong relationships with both customers and colleagues.
Service Scheduler duties include:
* Scheduling engineers for service, maintenance and installation work
* Managing and updating engineer diaries
* Allocating jobs and responding to changes in priorities
* Liaising with customers regarding appointments and service visits
* Ensuring all scheduling information is accurately recorded on internal systems
* Working closely with engineers and other departments to ensure jobs are completed efficiently
* Supporting the service team with general administration and coordination duties
* Producing documentation and reports when required
Service Scheduler Requirements:
* Previous scheduling, planning or coordination experience
* Strong organisational skills with the ability to manage a busy workload
* Excellent communication skills and a professional telephone manner
* Good IT skills and experience using CRM, scheduling or operational systems
* A proactive and flexible approach to work
* Strong attention to detail
This is an excellent opportunity to join a company that continues to grow year on year and genuinely invests in its people, providing ongoing support and development opportunities as your career progresses. Please submit your CV via the link or contact Beth at Unity Resourcing if you have any questions