About the role
National Payroll Director
📍 Multiple Locations in the UK (Hybrid – 3 days office / 2 home + travel)
💰 Circa £100,000 – £120,000
Contract: Permanent
The Role
A strategic leadership role responsible for overseeing a national payroll function across a large, multi-client and multi-location environment.
You’ll lead the payroll operating model across UK and offshore teams, driving transformation, scalability, and service excellence.
Key Responsibilities
* Lead and shape the national payroll strategy and operating model
* Oversee high-volume, multi-client payroll delivery across UK and offshore teams
* Drive transformation initiatives including automation, digitisation, and offshoring
* Manage relationships with payroll providers, offshore teams, and system vendors
* Ensure compliance with UK payroll legislation, HMRC, pensions, RTI, and GDPR
* Oversee risk management, governance, and business continuity frameworks
* Monitor KPIs, service levels, and overall payroll performance
* Act as senior escalation point for complex payroll and client issues
* Support client relationship management and advisory services
* Lead system improvements, integrations, and reporting enhancements
The Ideal Candidate
* Extensive experience leading large-scale or national payroll functions
* Strong background in payroll bureau or professional services environments
* Experience managing offshore or global payroll delivery models
* Proven track record in payroll transformation and change programmes
* Strong knowledge of UK payroll legislation and compliance
* Experience managing senior stakeholders and governance structures
* Strategic thinker with strong leadership and people development skills
Interested? Apply today! 🌟
JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us
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