Project Delivery Manager

Project Delivery Manager Junior to Mid-weight · 2–4 years • Peterborough, UK - In-Office • Full-time, Permanent ABOUT THE ROLE Our client are looking for a confident, organised Project Manager to join our web delivery team in Peterborough. You’ll take ownership of website projects from kickoff through to launch — keeping clients happy, timelines on track, and the team focused. You’ll work across a range of builds, from straightforward brochure sites to complex, multi-stakeholder projects, and play a hands-on role in data migration and content population on WordPress. This is a client-facing, office-based role. You’ll be working day-to-day with our Peterborough and overseas team — so building strong working relationships across locations is part of the job. If you’re sociable, outgoing, and thrive around people, you’ll fit right in. Benefits: * Casual dress * Company events * Company pension * Cycle to work scheme * Discounted or free food * Free parking WHAT YOU’LL BE DOING * Managing the end-to-end delivery of small, medium, and complex website builds — scoping, planning, scheduling, and stakeholder communication throughout. * Serving as the primary client contact across your projects — running calls, managing email communication, and keeping clients informed at every stage. * Owning project timelines and keeping everyone — internally and client-side — aligned and accountable. * Managing scope confidently — recognising when something falls outside the brief, handling change requests professionally and protecting project budgets and timelines. * Supporting data migration and content population on WordPress — from structured imports to manual page builds. * Casting a critical eye over work before it reaches the client — spotting layout inconsistencies, design issues, or content errors that would otherwise slip through. * Acting as the bridge between clients and our dev, design, and marketing teams — translating requirements clearly and managing expectations confidently. * Identifying risks early, resolving blockers quickly, and keeping projects moving without the drama. * Collaborating closely with our Peterborough office team and overseas colleagues — building strong working relationships and keeping communication clear. * Contributing to internal process improvements — we’re always looking to get sharper and more efficient as a team. WHAT WE’RE LOOKING FOR Essential * 2–4 years’ experience in project management, ideally within a digital agency or web-focused environment. * A solid understanding of how websites are built — you don’t need to code, but you need to know what’s involved. * Hands-on experience with WordPress — content management, basic configuration, or data population. * Proven experience managing client relationships directly — comfortable on calls, clear in writing, and confident delivering difficult news when needed. * Experience managing project scope — identifying out-of-scope requests, raising change requests, and protecting timelines and budgets. * A keen eye for detail and a natural sense for good design — able to spot when something isn’t quite right before it reaches the client. * Excellent planning and organisation skills — you keep things neat, documented, and moving. * Comfortable working with project management tools (ClickUp, Asana, Trello, or similar). * A sociable, outgoing personality — someone who builds rapport quickly, communicates openly, and brings good energy to the team. Desirable * Familiarity with digital marketing — SEO, PPC, social media, or paid campaigns. * Experience supporting or running discovery phases, briefing documents, or scoping workshops. Experience: * using ClickUp or similar tools: 1 year (preferred) * Technical project scoping: 1 year (preferred) * Website & Software Project Management: 2 years (required)