Sales Administrator

About the Role I am seeking a proactive and adaptable Office Administration Assistant my client’s team. This role offers the opportunity to work across multiple areas of the business, supporting a variety of administrative and operational functions. Key Responsibilities * Carry out sales administration tasks accurately and efficiently * Provide professional and friendly telephone support to customers * Maintain and update customer records * Input and manage customer part data * Schedule and coordinate customer orders * Prepare administrative documentation to support factory operations, including bills of materials * Liaise with factory staff to ensure customer requirements are met * Use CRM and MRP systems to track sales orders and deliveries * Manage a shared inbox, filing invoices and remittances appropriately * Match purchase invoices to orders * Monitor debtor accounts and follow up on outstanding payments Skills & Experience Required * Previous experience in a customer-facing role * Experience with bookkeeping or accounts assistant duties * Strong customer service skills * Good level of computer literacy * Excellent organisational and administrative skills * High attention to detail * Flexible and adaptable approach to work Desirable Skills * Experience in sales administration * Familiarity with order tracking systems (CRM/MRP) * Previous experience in an engineering or manufacturing environment