IT Technician

ICT Technician Ipswich 4 month contract £15-20/hour REED Technology are looking for a proactive and hands-on ICT Technician to join a well-established education trust supporting multiple academies. This is a fantastic opportunity for someone passionate about technology and delivering high-quality IT support in a fast-paced, user-focused environment. Working closely with the Network Manager, you'll play a key role in maintaining and developing ICT systems that support teaching, learning, and day-to-day operations. Key Responsibilities Network & Systems Support Assist in maintaining network infrastructure, systems, and devices Monitor system performance, antivirus, and e-safety compliance Install, configure, and test hardware and software Carry out repairs and coordinate replacement parts Maintain accurate ICT documentation and asset registers Ensure printers and shared devices remain operationalUser Support Provide first- and second-line IT support across multiple sites Diagnose and resolve hardware and software issues Support staff and students with IT queries and system usage Assist with user account management Create user-friendly "how-to" guides and documentationAV & Digital Support Support classroom technology (interactive screens, projectors, audio systems) Assist with setup and maintenance of AV equipment for events, exams, and assemblies Support website updates and social media activity Handle basic image/video processing and file conversionsGeneral Duties Work collaboratively with ICT colleagues across the Trust Produce reports and support administrative tasks as required Ensure GDPR and data protection compliance at all times Promote and adhere to ICT policies, procedures, and e-safety standards About You We're keen to hear from candidates who: Have experience in an IT support or technician role (education experience desirable but not essential) Possess strong problem-solving and troubleshooting skills Are confident supporting a range of hardware, software, and network environments Have excellent communication skills and enjoy working with a variety of users Can manage workload across multiple sites and priorities Have a proactive, team-oriented attitude Apply today using the link to find out more about this opportunity