IT Infrastructure Engineer Team Leader

Are you a technical heavyweight with a natural flair for leadership? We are looking for a proactive IT Infrastructure Engineer / Team Leader to take the reins of a growing technical department in Milton Keynes. This is a pivotal role where you will balance hands-on technical architecture with the strategic management of a talented support team. Reporting directly to the Finance Director, you will be the driving force behind the resilience, security, and innovation of the entire digital estate. The Opportunity You won't just be maintaining the status quo; you will be the architect of growth. Your remit covers everything from high-level network design to mentoring your direct reports. Whether you are managing 2 or 4 team members-with the potential to oversee software specialists in the future-you will define the roadmaps that keep this organization at the cutting edge. Key Responsibilities Strategic Leadership: Recruit, mentor, and inspire a team of IT professionals, ensuring the service desk and infrastructure functions are high-performing and motivated. Infrastructure Evolution: Design and deploy robust server, cloud, and network solutions (LAN/WAN/WiFi) to boost system performance and scalability. Security & Compliance: Act as the guardian of the estate, maintaining rigorous controls aligned with ISO27001, Cyber Essentials, and GDPR. Operational Excellence: Oversee lifecycle management for hardware and software, automate repetitive tasks, and ensure disaster recovery protocols are bulletproof. Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence. What You'll Bring Experience: At least 3 years in a leadership or senior infrastructure role within a mid-to-large scale environment. Technical Depth: Extensive knowledge of Windows Server, Active Directory, Hyper-V, and Linux. Networking & Storage: Proficiency with Aruba networking, firewalls, and Dell EMC storage (or similar enterprise-grade tech). Cloud & Service: Strong experience with Microsoft 365/Hybrid cloud and a solid understanding of ITIL frameworks. Mindset: A logical, methodical problem-solver who thrives in fast-paced, evolving environments. Package & Hours Salary: £65,000 - £70,000 (dependent on team size and experience). Location: Milton Keynes. Standard Hours: Mon-Thu (08:00 - 17:00) and an early finish on Fridays (16:00). Flexibility: Occasional out-of-hours work will be required for planned maintenance and critical deadlines