About the role
A senior L3 voice role with a global financial services organisation, combining day-to-day ownership of enterprise Cisco telephony with the voice fit-out of a new office tower build.
Contract: 12 months
Location: Glasgow, Scotland, UK
Working pattern: Hybrid, 2 days per week in the office
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The engagement covers the planning, coordination and installation of voice and data infrastructure for the construction and renovation of a new office tower in London. You will help plan installations, oversee migrations, support the first day of business operations and provide ongoing telephony support.
Alongside the build, you will support global voice infrastructure as the Level 3 escalation point. Weekend work is required during installation phases, typically Friday evenings and Saturdays.
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- Deliver installation and integration of voice and data hardware and cabling
- Oversee migrations and support day-one business operations
- Resolve complex voice issues through L3 troubleshooting, analysis and remediation
- Support L1 and L2 teams throug...
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