Facilities Scheduler

Helpdesk Operator – Facilities Management Location: Bracknell Pay: £14.45 Full-time | Temporary (3 months) We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services. The Role: As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service. Key Responsibilities: Handling incoming calls and emails from clients and site users Logging jobs accurately onto the CAFM system Coordinating with engineers and subcontractors Monitoring job progress and ensuring SLAs are met Providing regular updates to stakeholders General administrative duties to support the FM team What We’re Looking For: Previous experience in a helpdesk, customer service, or FM environment (preferred) Strong communication and organisational skills Ability to work in a fast-paced environment Good IT skills, including experience with CAFM systems (desirable) A proactive and customer-focused approach What’s On Offer: Competitive hourly rate of £14.45 Opportunity to work at a prestigious and well-known site Supportive team environment Potential for long-term opportunities If you’re a motivated individual with a passion for delivering excellent service, we’d love to hear from you. Apply now or get in touch for more information