Customer Service Advisor

Customer Service Advisor Location: Brighouse Full-time | Permanent | Monday-Friday (40 hours per week) Salary: £26,437 + 23 days holiday plus bank holidays We're delighted to be working with a well-established and friendly company based in Brighouse, who are looking to welcome a Customer Service Administrator to their team on a full-time, permanent basis. This is a fantastic opportunity for someone with customer service experience in an office environment who is looking to take the next step in their career. The role: As a Customer Service Administrator, you'll play a key role in delivering an excellent customer experience by supporting customers via phone and email. Your responsibilities will include: Handling incoming calls and emails from customers Raising, managing and responding to customer tickets Providing updates on deliveries and returns Liaising with internal teams to ensure timely and accurate resolutions Maintaining accurate records and system updates About you: Previous customer service experience within an office-based environment is a distinct advantage Confident communicating via phone and email Well organised with strong attention to detail Comfortable working in a fast-paced, customer-focused role📩 Apply today to join a welcoming team and take the next step in your career. We look forward to hearing from you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website