Night Dispatch Controller

Full Job Description This is an established and well‑respected private hire operation with a strong presence across South London, known for reliability, professionalism and a supportive team culture. With continued growth planned through 2026, the business is expanding its control room function and is looking for experienced Night Dispatch Controllers to join a fast‑paced, high‑energy team. This role is ideal for someone who works well independently, understands night‑time logistics, and remains calm and decisive during quieter but higher‑stakes hours. The Role: Night Dispatch Controller This is a key operational role, acting as the backbone of night‑time services. Responsibilities include: Precision Dispatching: Using the Cordic system to allocate work efficiently during night operations Forward Planning: Managing pre‑booked work, late‑night demand and early‑morning ramp‑ups Operational Awareness: Keeping services running smoothly with reduced staffing and support Problem Solving: Handling delays, route issues and unexpected challenges calmly and professionallyShift Pattern (Nights) 4‑on / 4‑off rotating roster Night shifts: 18:00 - 06:00This pattern provides regular blocks of time off and consistency around working hours. What We're Looking For Experience: Minimum 1 year in a dispatch or control role (Cordic experience highly desirable) Local Knowledge: Strong working knowledge of Croydon, South London and surrounding areas IT Skills: Confident using computer systems and digital dispatch software Mindset: Reliable, organised, able to work independently at night while remaining aligned with the wider operationThe Details Pay: From £16.00 per hour (negotiable depending on experience) Status: Full‑time, self‑employed position Environment: Supportive team culture where feedback and improvement ideas are welcomedInterested? Applicants are encouraged to explain why they are well‑suited to night‑shift operations and how they can contribute to the company's continued growth. Job Type: Full‑time Expected Hours: 36-48 per week Work Location: In person Application Questions: Where are you currently located? Do you have at least 1 year of customer service or dispatch experience? Please apply with your CV and we will call you