Survey & Data Support Officer

We are currently recruiting for a Survey & Data Support Officer to support a local project combining field-based survey work with administrative duties. This is a varied role ideal for someone who enjoys being out and about as well as working with data. The Role The main focus of this position will be conducting face-to-face bus surveys with members of the public across Kettering, alongside supporting administrative tasks. Key responsibilities include: * Conducting bus surveys in person with the general public * Engaging confidently with passengers and building rapport quickly * Accurately recording survey responses * Supporting data entry and admin tasks * Working with Excel, Word, and specialist systems * Converting bus stop codes and updating records * Assisting with clearing outstanding data and survey information Working Hours This role requires flexibility, including: * A variety of start times * Evening and weekend work * Hours dependent on survey schedules and routes About You We are looking for someone who is: * Confident and comfortable speaking to the public * Friendly, approachable, and able to build trust quickly * Detail-focused with strong data accuracy skills * Experienced in data entry and administrative work * Proactive and able to meet deadlines * Comfortable using Microsoft Office (Excel, Word) Additional Information * Some admin tasks may be completed from home * The role is primarily field-based, so flexibility is essential * Immediate start available If you enjoy a mix of people-facing work and admin tasks and are happy working flexibly, we’d love to hear from you