Housing Options Officer

Job Advert: Relief Duty Officer (Housing Options) Contract: Initial 3‑month contract Working Pattern: Hybrid (2 days per week in the office) First Recruitment are seeking an experienced Relief Duty Officer (Housing Options) to join our client’s Housing Options Service on an initial 3‑month contract. This is an excellent opportunity for a skilled housing professional to support a busy frontline team and make a real impact for residents at risk of homelessness. Key Responsibilities * Prevent homelessness through early intervention, tailored advice, and creative problem‑solving. * Investigate homelessness applications thoroughly and make timely, legally robust decisions. * Work closely with Housing Associations to support early intervention under the “commitment to refer”. * Assess housing needs, identify risks, and provide realistic solutions to sustain or secure accommodation. * Conduct home visits where appropriate to mediate and support households at risk. * Secure suitable temporary accommodation for eligible clients and monitor their welfare. * Work collaboratively with Social Services, Health, Probation, Police, and other agencies. * Maintain accurate case records and contribute to statistical reporting. * Represent the service at internal and external meetings, including multi‑agency forums. Candidate Requirements * Minimum 2 years’ experience working as a Housing Options Officer. * Experience using Home Connections and/or HOPE systems is desirable. * Access to a car * Must hold a current DBS check. Benefits once you begin temping with First Recruitment Services: * 24/7 access to NHS approved GP telephone support and prescription services * Access to the UK's largest employees discount platform * Specialist medical assistance and support hotline * Weekly pay * Hundreds of gym discounts * 24/7 access to mental health crisis support and counselling Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability