Leasehold Adviser

MMP Consultancy are recruiting a Leasehold Adviser on a temporary basis to work for a Housing Association in Kent. As a Leasehold Adviser, you will play a key role in managing leasehold and home ownership transactions, ensuring statutory timescales are met and customers receive a responsive, accurate service. Key Responsibilities: Manage and respond to Leasehold Enquiries, including LPE1 and FME1 packs, ensuring accuracy and compliance with deadlines Process Right to Buy (RTB) and Right to Acquire (RTA) applications in line with legislation and internal procedures Handle staircasing transactions, liaising with solicitors, valuers and internal teams Support lease extensions, including coordination of documentation and statutory notices Provide flexible cover across the leasehold and home ownership team during annual leave and sickness absence Assist with new build sales administration where required, including coordination of documents and customer correspondence Maintain accurate records and case notes on internal systems Deliver a customer‑focused service, responding to enquiries from leaseholders, solicitors and internal stakeholders Skills & Experience Required Proven experience working in leasehold and/or home ownership services within a Housing Association, Local Authority or similar environment Strong working knowledge of LPE1/FME1 enquiries Experience with RTB, RTA, staircasing or lease extensions Ability to manage competing priorities in a fast‑paced environment Strong written and verbal communication skills Confident, adaptable and able to pick up new areas of work quickly