Neighbourhood Officer

Neighbourhood Officer 📍 Coventry / Hybrid 🕒 12 Week Temporary Contract 💷 £23.59 LTD / £19.54 PAYE per hour We are currently recruiting for a Neighbourhood Officer to join a busy housing team managing around 19,000 homes across Coventry and surrounding areas. This is a varied frontline housing role focused on tenancy and estate management, supporting customers within a designated patch and working closely with internal teams and external agencies to resolve complex housing issues. Key Responsibilities Managing tenancy and neighbourhood issues across an allocated patch Handling Anti-Social Behaviour cases from low-level complaints to serious multi-agency cases Managing safeguarding concerns and sensitive customer situations Carrying out estate and block inspections Conducting tenancy reviews and supporting new build tenancy management Reviewing service charges and depreciation matters Building strong working relationships with partner agencies and stakeholdersRequirements Previous experience within social housing, tenancy management or a similar customer-facing environment Experience managing ASB and safeguarding cases Strong communication and interviewing skills, including dealing with sensitive situations Excellent IT skills Ability to work independently and manage a busy patch Flexible approach to work and occasional out of hours meetings Full UK driving licence and access to a vehicleThis is an excellent opportunity for an experienced housing professional looking for a hybrid temporary contract with a well-established organisation. 📞 George Westhead – (phone number removed) 📧 (url removed)