Account Manager

Account Manager – Engineering / ManufacturingBasildon From £35,000 benefits We are working with a well-established and growing engineering manufacturing business seeking an experienced Account Manager to join their commercial team. This is a fantastic opportunity for someone who enjoys a customer-facing role within a technical environment, where you will play a key part in managing client relationships, coordinating orders, and driving account growth. The RoleYou will take ownership of a portfolio of customer accounts, acting as the main point of contact and ensuring a high level of service throughout the full order lifecycle. Responsibilities will include: Managing day-to-day communication with customers and acting as their internal representative Coordinating orders from placement through to delivery, working closely with production, engineering, and supply chain teams Monitoring schedules, resolving issues, and ensuring on-time delivery Supporting commercial activities including quotations, cost tracking, and margin awareness Preparing and presenting customer performance data and KPIs Building strong, long-term relationships to support account growth and customer satisfaction Collaborating cross-functionally to support new projects and continuous improvement initiativesAbout You Experience in account management or customer-facing roles within manufacturing or engineering Strong commercial awareness and understanding of revenue and margin Confident communicator with the ability to build relationships at all levels Highly organised, able to manage multiple priorities in a fast-paced environment Experience with MRP/ERP systems and handling complex order processes Ideally some exposure to electronics, electro-mechanical, or technical productsWhat’s on Offer Salary from £35,000 - £38,000 (depending on experience) 25 days holiday bank holidays (plus additional service-related leave) Pension scheme Early finish on Fridays Supportive and collaborative working environment Free parking and on-site facilitiesIf you’re looking for a role where you can combine customer interaction, commercial responsibility, and technical exposure, we’d love to hear from you