Account Manager, Creative Services

Marketplace Account Manager - Independent Agency - Hybrid Working - £45-50k The Company An established yet fast-growing digital marketing agency specialising in performance-driven eCommerce and Marketplace management. Working with a diverse portfolio of global and challenger brands, the team helps businesses grow their sales across Amazon and other leading online marketplaces through data-led strategy, creative optimisation, and smart automation. With a collaborative, growth-focused culture, the agency empowers its people to take ownership of their accounts, share expertise, and drive real impact for clients. They're now seeking a Marketplace Account Manager to join their Marketplace team and lead a portfolio of key client accounts. As Marketplace Account Manager , you'll be the main point of contact for a group of clients, overseeing the day-to-day performance and long-term success of their Marketplace activity. You'll develop and execute tailored strategies across content, advertising, and operations-ensuring clients achieve best-in-class results while identifying opportunities for growth. This is a hands-on and varied role, ideal for someone with strong Amazon experience and commercial acumen, who enjoys client ownership, problem-solving, and mentoring junior team members. Act as the lead contact for a portfolio of Marketplace clients, managing day-to-day communication and account delivery Develop and execute Marketplace strategies to drive sales and improve performance Oversee and contribute to content production, including asset optimisation, copy updates, and brand presentation Manage and troubleshoot client issues, ensuring high service standards and swift resolution Deliver clear and actionable performance reporting, highlighting success and growth opportunities Manage or mentor junior team members, supporting their development and workload Proven track record of owning Amazon functions for a brand or multiple brands ~ Experience with Marketplace advertising and performance reporting tools ~ Comfortable working collaboratively across creative, operational, and commercial teams Zalando, TikTok Shop, bol.Previous agency-side experience and an understanding of commercial growth drivers Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.