Night Worker (Housing / Homeless)

37.5 hours per week / permanent / working onsite / this role operates on a seven day rolling rota following a four on, four off shift pattern. Shifts will include evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We are here for children and young people, many of whom face multiple challenges and need our support.
Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.
We are looking for a Housing Night Worker to join our team at Horsham Y Centre. In addition, you will carry out one to one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate support.
What you will be doing - this is more than a night shift role - it's an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.
Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams.
Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
Assist with evening groupwork sessions that promote learning, wellbeing and positive development.
Administration and housekeeping

Complete essential admin tasks including data entry, case notes and record management.
Log maintenance issues to ensure the building remains safe and well maintained.
Work collaboratively on a four on, four off rota, providing consistent, non judgemental support overnight.
Take part in ongoing training and reflective practice to support psychologically informed care.
However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.
About you - this is a dynamic role for someone passionate, empathetic and committed to young people's development.
An understanding of the needs and experiences of young people and adults at risk.
Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).
Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
Ability to de escalate situations and manage challenging behaviour calmly.
You will bring an awareness of the challenges young people face and the ability to connect with them positively
CLOSING DATE: Sunday 15 November 2026 at midnight. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.