AIX/Linux Engineer - Remote

AIX / Linux Engineer – Managed Services (Customer-Facing Role) Location: UK-based (Hybrid / On-site options available depending on client needs) Salary: £50-65,000 + Benefits Chapman Tate Associates are working with a leading managed services provider who is seeking an experienced and hands-on AIX / Linux Engineer to join their growing technical team. This is a key customer-facing role within a high-performing managed service environment, supporting a range of enterprise clients across infrastructure and platform operations. This is an excellent opportunity for someone who enjoys combining deep technical expertise with client interaction, problem-solving, and long-term service delivery within complex environments. 🔧 The Role In this position, you will: * Provide hands-on support and administration across IBM AIX and Linux environments * Act as a key technical point of contact for enterprise customers * Deliver BAU support, incident resolution, and problem management * Support system performance tuning, upgrades, and patching activities * Participate in managed service delivery and SLA-driven environments * Engage directly with customers to understand requirements and provide clear technical guidance * Contribute to continuous service improvement and operational stability * Collaborate with wider infrastructure, network, and application teams 🎯 What We’re Looking For Essential: * Strong, demonstrable experience with IBM AIX * Solid Linux administration skills (RHEL / SUSE or similar) * Experience working within a managed services or enterprise support environment * Customer-facing experience with strong communication skills * Hands-on troubleshooting and root cause analysis capability * Ability to work in SLA-driven operational environments * Strong problem-solving mindset and attention to detail Desirable: * Experience with automation/scripting (Shell, Bash, Python, etc.) * Knowledge of storage, backup, or virtualisation technologies * Exposure to enterprise monitoring tools * Experience supporting large-scale infrastructure environments 🤝 The Person We are looking for a technically strong infrastructure engineer who is confident working directly with customers and stakeholders. The successful candidate will be comfortable operating in a long-term, stable environment where service quality, reliability, and relationship-building are key. We are particularly interested in individuals with established industry experience who are looking for a long-term career move within a supportive and structured managed services organisation. 💼 Package * £50-65,000 (based on experience) * Benefits package * Training and development opportunities * Long-term stable role within a growing team * Exposure to enterprise-level infrastructure environments 📩 If you’re an experienced AIX / Linux engineer looking for a hands-on, customer-facing role within a managed service environment, we’d love to hear from you