Property Services Co-ordinator (Assets)

Location: Stennack House, St Austell Hours: 37 per week (Mon-Fri) Salary: £37,634 per annum Contract: Fixed term contract ending 31st of March 2028 At Ocean Housing, we're looking for a proactive and knowledgeable Property Services Co-ordinator (Assets) to join our Property Services team. This is an exciting opportunity to play a key role in maintaining and improving our housing portfolio, helping ensure our homes remain safe, sustainable and fit for the future. As part of a dedicated and customer-focused team, you'll undertake surveys, oversee property-related projects, support disabled adaptations, manage asset data and contribute to strategic investment decisions that directly benefit our customers and communities. What you will be doing: You will be responsible for coordinating and undertaking a variety of property and asset management activities, including: * Carrying out stock condition surveys and inspections to inform asset investment decisions. * Assessing completed works to ensure quality standards are achieved. * Managing applications for tenant improvements and disabled adaptations. * Maintaining accurate asset management records and property data. * Undertaking energy assessments and supporting energy efficiency initiatives. * Liaising with contractors, local authorities, colleagues and customers to ensure excellent service delivery. * Investigating and resolving customer issues and complaints professionally and effectively. * Supporting continuous improvement by monitoring performance and identifying opportunities to enhance services. What we are looking for: We're seeking someone who combines technical property knowledge with outstanding organisational and customer service skills. Essential Requirements * A Level (or equivalent Level 3 qualification) * HNC in Building Construction or equivalent qualification * Significant experience in asset management activities * Experience carrying out property and stock condition surveys * Strong IT skills, including Microsoft Office applications * Excellent organisational, communication and customer service skills * A methodical approach with strong attention to detail * Ability to manage competing priorities and work independently * Understanding of GDPR and workplace health and safety requirements * Ability to travel across operational locations as required. Desirable: * Diploma in Surveying Practice or equivalent Level 5 qualification * Domestic Energy Assessor qualification * RICS membership * Knowledge of the social housing sector * Advanced Excel skills * Experience driving service improvements and performance enhancement initiatives. What are our benefits? We offer a supportive, flexible, and forward-thinking work environment with fantastic benefits: 27 days holiday + bank holidays Professional membership fees paid Company sick pay scheme Workplace pension with death in service benefit Home office work payment Medicash health plan (including dental & optical) Cycle to work scheme Rewards & recognition programme On-site parking Employee assistance programme Family-friendly policies 📅 Key Dates: Closing Date: Thursday 1st of October 2026 at Midnight Interview Date: Friday 9th of October 2026 at Stennack House, St Austell 📩 Ready to Make an Impact? If you're committed to supporting communities and want a role full of purpose, we’d love to hear from you. Please be aware - we may close this vacancy early if we receive sufficient applications—so apply soon