Client Services Assistant

Client Services Assistant Byfleet £29,741.40 Are you an organised and customer-focused professional who enjoys building relationships and delivering exceptional service? We're looking for a proactive Client Services Assistant to join a busy and supportive team in Byfleet. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in providing outstanding support. Working Monday to Friday, this role also includes occasional Saturday morning home working on a rota basis once training has been completed. The Role As a Client Services Assistant, you'll play a key role in ensuring clients receive a first-class experience. You'll be the go-to person for enquiries, provide administrative support, and help keep day-to-day operations running smoothly. Key Responsibilities: Acting as a primary point of contact for clients, delivering professional and friendly support. Responding to enquiries and resolving issues efficiently and effectively. Maintaining accurate records and updating internal systems. Supporting a range of administrative tasks, including correspondence and document preparation. Communicating confidently and professionally via telephone and email. Working closely with colleagues to ensure a seamless client experience. Identifying opportunities to improve processes and enhance service delivery.About You: An excellent communicator with strong interpersonal skills. Highly organised and able to manage multiple priorities effectively. Detail-oriented with a high level of accuracy. Confident using computer systems and Microsoft Office applications. Positive, proactive, and solutions-focused. Comfortable working independently as well as part of a team. Experienced in customer service or administration (preferred but not essential).What's On Offer: Full training and ongoing support. Company pension scheme. Free on-site parking. A friendly, collaborative, and supportive working environment. Opportunities for career development and progression. Occasional Saturday home working paid in addition to your basic salary.If you're looking for a varied and rewarding role where you can make a real impact and develop your career, we'd love to hear from you