Customer Attributes Engineer - NVH & Vehicle Refinement

Order Ref: (phone number removed) Position Title: Vehicle Refinement Engineer (NVH, Squeak & Rattle, Water Ingress) Contract: 10 Month Contract Location: Solihull Overview An exciting opportunity has arisen for a Vehicle Refinement Engineer to join a leading automotive engineering team focused on delivering world-class vehicle quality and customer experience. This role sits within the Attributes Refinement Group, a critical function responsible for shaping the NVH (Noise, Vibration & Harshness) performance and overall refinement of vehicles from concept through to customer delivery. You will play a key role in ensuring vehicles meet the highest standards for Squeak & Rattle (S&R) and Water & Air Ingress, directly impacting customer satisfaction and brand perception. The Role As a Vehicle Refinement Engineer, you will work across the full vehicle lifecycle - from early concept development through launch and into in-service performance. You will: Define and deliver vehicle refinement targets across multiple programmes Conduct whole-vehicle testing, identifying and diagnosing issues Lead root cause investigations and drive robust, permanent solutions Work cross-functionally with Design, Manufacturing, Supplier Quality, and Programme teams Use data-driven analysis to resolve issues arising from: Manufacturing Fleet and durability testing Warranty returns and IQS dataThis is a highly visible role where your work will directly influence the customer experience, ensuring vehicles are free from unwanted noise and ingress issues. Key Responsibilities Lead resolution of Squeak & Rattle and water ingress issues across vehicle programmes Apply structured problem-solving methodologies (8D, RCA, etc.) to identify root causes Analyse complex datasets and translate findings into actionable engineering solutions Drive issue resolution through cross-functional teams and supplier engagement Support vehicle testing activities and validation programmes Present findings and recommendations to senior stakeholders Contribute to continuous improvement of vehicle refinement and quality standards Skills & Experience Essential Proven experience in automotive engineering, ideally within NVH or vehicle refinement Strong problem-solving capability using tools such as: 8D Root Cause Analysis Fishbone, FTA, 5 Whys, PDCA Ability to lead cross-functional teams to deliver solutions Experience analysing data and driving clear, evidence-based decisions Strong communication and stakeholder management skills Ability to work independently in a fast-paced environment Full UK driving licence Desirable Knowledge of Squeak & Rattle or Water/Air Ingress Understanding of automotive manufacturing processes Experience with vehicle testing and validation Intermediate skills in Excel and PowerPoint Personal Profile We're looking for someone who: Is proactive, driven, and solution-focused Has a strong growth mindset and willingness to learn Can confidently influence and engage stakeholders at all levels Works collaboratively and thrives in a cross-functional environment Is passionate about delivering high-quality customer experiences Why Apply? Work on cutting-edge vehicle programmes within a leading automotive environment Directly impact vehicle quality and customer satisfaction Collaborate with industry experts across engineering, manufacturing, and suppliers Opportunity to develop within a high-profile and technically challenging role