Cleaning Operations Manager

About the Role We are seeking an experienced and hands-on Cleaning Operations Manager to oversee cleaning services across multiple sites. This is a key role responsible for maintaining high standards, ensuring compliance, and leading teams to deliver consistent, high-quality service. You will take ownership of day-to-day operations, working closely with both clients and internal teams to drive performance, resolve issues, and continuously improve service delivery. Key Responsibilities * Lead, manage, and develop cleaning teams across assigned sites * Plan and oversee daily, weekly, and periodic cleaning schedules * Conduct regular site inspections, audits, and quality checks * Ensure full compliance with COSHH, health and safety, and company procedures * Manage staffing levels, including recruitment, rotas, and training * Act as the main point of contact for clients, handling feedback and resolving issues promptly * Monitor stock, equipment, and budgets to ensure efficient operations * Produce regular reports on performance, standards, and compliance About You * Proven experience in a Cleaning Manager, Cleaning Supervisor, or Soft Services role * Strong leadership skills with the ability to motivate and manage teams * Good working knowledge of cleaning standards, COSHH, and health and safety regulations * Experience conducting audits, inspections, and managing performance * Excellent communication and client-facing skills * Organised, proactive, and able to manage multiple priorities What’s on Offer * Company Vehicle * Opportunity to manage and shape cleaning operations across multiple sites * Supportive working environment with opportunities for progression * A role where you can make a direct impact on service quality and team performance Apply To apply, please submit your CV or contact us for a confidential discussion