Interim Head of Income Services & Tenancy Sustainment

Interim Head of Income 📍 Berkshire (Hybrid – 2 Days in Office) ⏱ 3-Month Contract 💰 Competitive Day Rate (DOE) Are you an experienced Head of Income looking for your next interim challenge? I’m working with a well-regarded Housing Association in Berkshire that is seeking a confident and driven leader to take ownership of their income service during a key period. This is a fantastic opportunity to step into a high-impact role where you can make a real difference from day one. The Opportunity Reporting into the senior leadership team, you will lead the income function, ensuring strong performance across rent collection and arrears management while supporting wider organisational objectives. Key Responsibilities: * Lead and manage the income service, including managers and wider teams * Drive rent collection performance and implement effective arrears reduction strategies * Review and improve processes, policies, and service delivery * Provide strong leadership, coaching, and direction to the team * Work closely with senior stakeholders across the organisation About You: * Proven experience operating at Head of Income level (or equivalent) within housing * Strong background in income management, rent collection, and arrears recovery * A confident leader with experience managing large teams * Able to quickly assess, stabilise, and improve service performance * Comfortable working in a fast-paced interim environment What’s on Offer: * Flexible hybrid working (2 days in the office) * Competitive day rate, dependent on experience * Opportunity to make an immediate and visible impact This role would suit an experienced interim professional who thrives on challenge and can quickly build credibility within a team. 📩 For a confidential discussion or to express interest, please get in touch