Customer Service Administrator

Sales Support Administrator. (BL7) £13.50 per hour An opportunity has arisen to join a successful organisation within their Sales Support team. This is a mixture of customer services and administration, NO inbound or outbound sales calls are involved! It is working 40.5 hours across 5 days per week. Tuesday and Wednesday 9am- 4pm, Thursday and Friday 7am - 5pm and Saturday 6am - 3pm. ( After a 6 month successful probation period, Saturdays can be worked from home ). Or, you can do half day on Tuesday, and then Thurs - Sat ( same hours as above) This would be 31 hours per week in total The role will be split giving support to three different departments on different days as follows; Tuesday ( half a day ) Duties will be supporting the Accounts team * Processing invoices and payments (no previous Accounts experience needed - just need to be good with numbers ) Tuesday (1/2 day) and Wednesday, Duties will be supporting a team of 4 Loss Assessors; * Liaising with customers to advise and update them on the progress of their case * Scheduling appointments for Surveyors and other 3rd party appointments * Updating client case notes * Corresponding via telephone, email and letter Thursday, Friday and Saturdays, Duties will be Admin support to the Sales team; * Carrying out research on social media and other sources, tracking down potential leads to pass to the sales team to follow up * Internal and external calls to the sales team and external parties – not sales calls * Responding to emails * Creating letters / documents To be successful, you will have excellent IT and communication skills and be a strong team player. Previous customer service and administration experience is essential. Please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more