AI-Driven Customer Experience Cloud SME — Remote

Max Accelerate Technology Group

ScreenedRemote

City of Edinburgh, Scotland

Posted 3 days ago

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About the role

Kompetenza, a Salesforce partner with a Center of Excellence in Portugal, is seeking a Customer Experience Cloud & AI SME to design and optimize self-service portals and AI-driven automation across Salesforce and external systems.

You will lead the implementation of Experience Cloud, integrate Einstein AI, and mentor clients on AI adoption while delivering scalable, personalized customer experiences across channels.

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