Customer Contact Centre Executive

Zest Car Rental is an award-winning holiday car hire specialist, known for putting customers first. Recommended Provider, we pride ourselves on delivering outstanding service every step of the way. We’re looking for a Customer Happiness Executive to help deliver brilliant experiences before, during, and after our customers’ trips. You’ll handle bookings, solve problems, and make sure every customer feels supported and valued. Supporting customers via phone, email & live chat Building rapport and spotting opportunities to add value Customer service experience (office/contact centre) Positive attitude with a passion for helping people Competitive salary + discretionary bonus ~33 days holiday (incl. bank holidays) ~ Pension with enhanced contributions ~ Retail discounts, gym membership & wellbeing support ~24/7 GP service + Employee Assistance Programme ~ Regular company events 40 hours per week on a shift basis: Mon–Fri 8am–7pm | Sat & BH 8am–5pm | Sun 10am–4pm If you love helping people and want to be part of a company that truly puts customers first, we’d love to hear from you. Company events Company pension Employee discount Free parking Health & wellbeing programme Store discount