About the role
Quest Search and selection is partnering with an international premium retailer, who is looking for a Store manager responsible for leading all aspects of store operations, driving sales performance, and delivering an exceptional customer experience. Leads and develops a high-performing team, ensuring operational excellence, visual merchandising standards, and premium brand presentation are consistently maintained within the high profile west-end store.
This international brand has been established for over 80 years and has continued success in Europe & Asia. This store provides an exciting array of luxury products and a premium experience with their carefully edited collection of their European merchandise including handbags, accessories & travel.
Responsibilities of this Store Manager position:
- Lead, coach, and motivate a high-performing team while managing recruitment, performance, scheduling, and HR processes to support store success.
- Drive exceptional customer service by coaching the team on effective selling techniques, delivering a premium shopping experience, and building customer loyalty through personalised service and CRM excellence.
- Achieve sales targets by monitoring KPIs, analysing sales trends, and managing store performance within budget.
- Ensure compliance with operational procedures, health & safety standards, and company policies while ...
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