Service Designer

Join a growing digital services team helping organisations design and deliver

human-centred digital services

that create real-world impact. As a

Senior Service Designer , youll lead strategic service design, working closely with clients, users and multidisciplinary Agile teams to improve existing services and create new propositions. Key responsibilities: Lead strategic planning across complex services. Create

service blueprints, service maps and value propositions . Lead workshops and facilitate stakeholders towards shared outcomes. Design and improve

user-centred services . Translate complex organisational and technical problems into clear solutions. Work closely with Agile teams, clients and senior stakeholders. Support service delivery and manage cross-team dependencies. Looking for: Strong experience in

Service Design / User-Centred Design . Experience working with

Agile delivery teams . Strong stakeholder management and facilitation skills. Experience creating

service maps, blueprints and journey maps . Ability to simplify complex problems and communicate visually. Comfortable operating at a

senior/consulting level . Benefits include:

25 days holiday + bank holidays, pension, private healthcare options, life assurance, flexible benefits, volunteer days and cycle-to-work scheme.

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