Operations Coordinator

The role is 100 % office based and location is around the West Byfleet area. Salary £32-35k Purpose of the role: To support the day-to-day coordination and execution of operations * accurate planning and scheduling of shipments * clear communication with customers and internal teams * consistent service delivery aligned to defined processes This role is focused on hands-on operational execution, supporting the Operational Account Lead and wider operations team to deliver a controlled, high-quality service. This is a operational role, working within the operations team and supporting: * daily shipment coordination * demo movements and returns * customer updates and communication The role plays a key part in maintaining accuracy, consistency, and control across all day-to-day operational activity. Key Duties : * Ensure full visibility and control across all movements * Support planning and coordination of: * shipments * demo movements * collections and deliveries * Assist with: * scheduling jobs * allocating resources * ensuring clear operational instructions * Create and manage bookings in internal systems * Update job status in real time * Maintain accurate records including: * delivery details * documentation * status changes * Provide updates to customers on: * delivery timing * job progress * status changes * Support handling of: * booking confirmations * general queries