SAP SuccessFactors Engineer

SAP SuccessFactors Engineer Perm Oxford (Hybrid Working Available) Up to £75,000pa We are currently seeking an SAP SuccessFactors Engineer to join our Internal Technology team, on a full-time basis. This is an exciting time to join as we have embarked on a People & Culture (P&C) HRMS transformation project, starting with the implementation of SAP SuccessFactors. In this role, your focus initially will be to embed yourself into the project as a SuccessFactors SME, working with the project team and selected SAP SuccessFactors implementation partner. On reaching go-live, you will be the primary technical resource responsible for maintaining and enhancing SAP SuccessFactors, using a continuous improvement approach whilst always placing security at the forefront of all design decisions. Key responsibilities System Maintenance & Business Support • Monitor and maintain the SAP SuccessFactors environment to a consistently high level of service and support to ensure adherence to specific OLAs. • Troubleshoot and resolve functional and technical problems related to the SAP SuccessFactors environment. • Collaborate with the selected SAP SuccessFactors AMS partner on escalated issues. • Review, provide recommendations and complete the relevant preparation for the SAP SuccessFactors bi-annual release updates. • Develop and maintain strong Information Security standards in line with ISO 27001. Integration Management • Monitor, maintain and troubleshoot existing SAP SuccessFactors related integrations. Collaborating with other Internal Technology engineers where appropriate. • Implement new SAP SuccessFactors integrations, where required, collaborating with Internal Technology Business Analysts and Integration Specialists. System Enhancement & Optimisation • Communicate effectively and engage with business stakeholders and P&C Systems Manager to identify business requirements and translate them into technical solutions. • Participate in workshops and meetings related to SAP SuccessFactors and the wider P&C systems improvement initiatives to identify opportunities for automation and process improvements, driving business efficiency and agility. • Responsible for ensuring that the change management procedures are followed and that deliverables are to agreed time, quality and cost objectives. Reporting & Data Analysis • Gather requirements, develop and deliver P&C reports and dashboards within SAP SuccessFactors that provide insights into P&C Centre of Excellence areas. • Conduct regular system audits to ensure data accuracy and integrity. Documentation & Training • Document all system enhancements in line with the Internal Technology change management procedures. • Assist with the documentation of P&C business processes related to the SAP SuccessFactors system. • Help create and deliver training content to the SAP SuccessFactors end-user base. Compliance & Security • Continually work with the P&C and legal teams to ensure that employee data within SuccessFactors is protected and secure. • Ensure the SuccessFactors configuration is compliant with relevant labour laws and data privacy regulations. What we are looking for Required attributes: • Minimum of 3 years hands-on experience supporting, configuring and administering SAP SuccessFactors in a global setting • Strong understanding of the SAP SuccessFactors system architecture • SAP certified in SAP SuccessFactors Employee Central and at least 1 additional module • Strong understanding of P&C best practice processes across core SuccessFactors modules • The ability to work in a fast-paced environment and able to communicate technical concepts to technical and non-technical stakeholders appropriately • Experience of working with agile methodologies, using tools such as Jira • Flexible approach to work, positive, can-do attitude, and a team player • The ability to work independently, to deadlines, managing priorities and making informed technical decisions • Excellent interpersonal skills with ability to build relationships at all levels Desirable attributes: • SAP SuccessFactors EC Time Management certification • SAP SuccessFactors Compensation certification • SAP SuccessFactors Onboarding certification • SAP SuccessFactors Performance & Goals certification