Sales Order Processor

Sales Order Processor (Temporary to Permanent)

Location: Chelmsford

Hours: 37.5 hours per week (Monday to Thursday 09:00-17:30, Friday 09:00-17:00)

Pay: £14ph +Holiday, Pension and Adecco Benefits

Reporting to: Team Manager

Contract: Temporary to Permanent

The Role

We're looking for a highly organised and customer-focused Sales Order Processor to join our clients Sales Support team in Chelmsford.

This is a fantastic opportunity for someone with experience in order processing, customer service or sales administration who enjoys working in a fast-paced environment. You'll play a key role in ensuring customer orders are processed accurately, tracked efficiently and communicated clearly from order through to delivery.

Working closely with customers, suppliers, and internal teams, you'll become a trusted point of contact while supporting the smooth day-to-day running of the sales operation.

Key Responsibilities

• Process customer purchase orders accurately and efficiently.
• Manage customer enquiries via email, telephone, Zendesk and live chat.
• Track orders from placement through to delivery and provide regular updates.
• Check stock availability, pricing, and delivery timescales.