Warehouse First Line Manager (Nights)

Read to lead from the front and keep operations moving? Can you lead a high‑performing team while delivering outstanding customer service? Can you balance people leadership with operational excellence?

Here at GXO, we are currently recruiting for a Warehouse First Line Manager to join our team in Greenford, supporting our customer, Waitrose. As a first line manager, you will be responsible for leading and managing a team of warehouse colleagues during night operations, ensuring the safe, efficient and compliant execution of all warehouse activities.

This is a full‑time, permanent position, working any five nights from 7, 22:00 till 06:00.

Pay, benefits and more

We’re looking to offer a salary of up to £39,941.82 per annum plus a premium of £3,500.00 per annum paid monthly and 33 days annual leave (inclusive of bank holidays). Your benefits package includes a company‑sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.

Induction

As part of induction, you will be required to work the first six to eight weeks, minimum, on a shift pattern of any five days out of seven, working 06:00–14:00. During this period you will not be eligible for night shift premium payments.

What you’ll do on a typical day

• Actively support the day‑to‑day operational management of the shift ensuring safe, efficient and compliant operations
• Promote and maintain a strong safety culture, ensuring compliance with all health and safety standards
• Demonstrate leadership behaviours consistent with a first‑line manager including decision making, accountability and problem solving
• Deliver effective communication to your team and conduct regular individual reviews

What you need to succeed at GXO

• Understanding of warehouse KPIs, productivity measures and continuous improvement measures
• Proven experience working within a fast‑paced warehouse or logistics environment, demonstrating resilience and operational awareness
• Proficient IT capability, including Microsoft Excel and operational reporting tools, with the ability to use data accurately and effectively

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.