Monitoring Support Officer (London South)

Job Advertisement: Monitoring Support Officer (London South )

Contract Type: Temporary

Are you passionate about providing exceptional support in a fast-paced environment? Our client is seeking a dedicated Monitoring Support Officer (MSO) to join their dynamic team in the public services sector. This exciting opportunity is ideal for individuals who thrive on delivering a safe and compliant service while working collaboratively with field-based colleagues.

Role Purpose:

The Monitoring Support Officer plays a crucial role in supporting Serco's Electronic Monitoring Services. Working across a range of shifts, including weekdays and weekends, the MSO will ensure that risk, safeguarding, and service issues are promptly identified and escalated. If you possess sound judgement, confident communication skills, and a keen eye for detail, this role could be the perfect fit!

Key Accountabilities:

• Collaborate with Field Monitoring Officers (FMOs) during the installation and decommissioning of monitoring equipment.
• Serve as an extra pair of eyes for FMOs, assisting them in their essential tasks.
• Engage in light duties such as carrying equipment and taking notes.
• Maintain calmness and constructive responses during high-demand situations or incidents.

Risk, Safeguarding, and Compliance:<...